Terms of Service
Last updated:
These terms explain the ground rules for using our website. By using the Site, you agree to them. If you do not agree, please do not use the Site.
About this Site
The Don Felix Meat Market website (the “Site”) shares information about our butcher shop, market, BBQ menu, catering, hours and location. It is provided for general information.
Menu, prices and hours
We work hard to keep the Site up to date, but menu items, prices, availability and hours can change without notice, and prices in the store may differ from those shown here. BBQ is cooked in limited batches on Tuesdays, Saturdays and Sundays, and popular items can sell out. For the most current information, call us at (310) 439-1039.
Online ordering
“Order Now” buttons take you to our online ordering site, run by our ordering provider, VoiceBit. Orders placed there are covered by that site’s ordering terms (opens in a new tab) and privacy policy (opens in a new tab). The price, taxes and fees shown at checkout are the ones that apply to your order. We may decline or cancel an order, for example if an item has sold out; if we do, you will not be charged for it.
Catering and large orders
Catering requests are confirmed directly with us by phone or text. A catering order is not final until we confirm the date, items and price with you. The BBQ quantity calculator on the Site gives a rough starting estimate only.
Allergens and food safety
Our butcher counter and kitchen handle many ingredients and seasonings, so we cannot guarantee that any item is free of a particular allergen. If you have a food allergy or dietary need, please ask our staff about ingredients before you order.
Cooking times, reheating tips and temperature guides on the Site are general guidance. Always follow safe food-handling practices and the guidance of the U.S. Department of Agriculture (USDA).
Customer reviews
Reviews shown on the Site are quotes from public customer reviews on Google. Some are shortened, and reviewers’ last names are reduced to initials.
Using the Site
Please use the Site only for lawful purposes. Do not try to disrupt it, gain unauthorized access to it, or copy it in bulk by automated means. Search engines and AI assistants are welcome to read and cite the Site as described in our robots.txt and llms.txt files.
Our content
The Don Felix name, logo, photos, mural images and text on the Site belong to Don Felix Meat Market or are used with permission. Please do not reuse them without our written permission, except to share a link to the Site.
Links to other sites
The Site links to services we do not control, such as VoiceBit, Google, Apple Maps, Instagram and Yelp. We are not responsible for their content, policies or availability.
Disclaimer
The Site is provided “as is” and “as available.” To the extent the law allows, we make no warranties about the Site, including that it will always be available, error-free or completely accurate.
Limitation of liability
To the extent the law allows, Don Felix Meat Market is not liable for indirect, incidental or consequential damages arising from your use of the Site. Nothing in these terms limits any rights you have under California law that cannot be waived.
Governing law
These terms are governed by the laws of the State of California. Any dispute will be handled in the state or federal courts located in Los Angeles County, California.
Changes to these terms
We may update these terms from time to time. Changes take effect when posted here, and the “Last updated” date at the top will change.